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 Post subject: User Roles Explained
PostPosted: Wed Apr 29, 2009 10:58 pm 
Support Staff

Joined: Fri Nov 01, 2002 4:06 am
Posts: 43
The user guide gives a brief explanation of the purpose of each role that are available in ChatBlazer, focusing more on how their usage. This post will supplement the user guide from a purpose point of view.

Monitors are used to "police" chat rooms. They are your eyes and ears in your community. They have powers to kick, ban and gag other users. They also have the ability to turn invisible while in a room, to silently monitor users' conversations.

Unlike typical chat room parlance, moderators are not used to "moderate" your chat rooms per se. Moderators, as well as speakers, are applicable only in the context of a moderated room session and are used for moderated chat events. They should not be used to "moderate" free-flowing chat rooms, which is the purpose of the monitors.

In a typical moderated chat event, you have a moderator and a speaker. Your moderator is usually one of your staff since you are the organizer of the chat event. The speaker is your "guest speaker" literally, some invited guest, celebrity, domain expert, etc. In a moderated room, messages from users are first sent to the moderator for approval. A moderator upon receiving a message can opt either to pass the message, send it back directly to the room or to delete it. By passing the message, the message it forwarded to the speaker. So in this sense, a moderator is the filter between the users and the speaker. A speaker receives the forwarded message from the moderator, not directly from users. The speaker then completes the process by replying to the message.

There are advanced settings that can be configured for a moderated room, e.g. multiple moderators, speakers, queuing of messages. Sometimes, you can have a single moderator user fulfill both roles. Please refer to the user guide for more details on the settings available.

The other half of moderated chat events, speakers are your invited guests when you organize such events. Speakers can address users directly or reply to messages that are forwarded on from moderators. Speakers do not have any administrative power over users in the room.

Guests are simply unauthenticated users of your chat rooms. Many features are unavailable to them, e.g. contact list, persistent profile, ignore list.

Members are authenticated users of your chat rooms. Monitors, moderators and speakers are in fact members too. Members can use features of the chat system that require persistence, e.g. contact list, profile.

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